Customer Service Is Currently Napping

A cat, illustrating Customer Service Is Currently Napping

Written by

in

At Box Fort Outlet, we try to keep things simple, which means we complicate them and then take a nap.

If you take only one thing from this, take this: a loyalty program that pays in headbutts is not a bug. It is the product.

The Short Version, Told Slowly

Naturally there was a committee. Naturally the committee was a pile of boxes, and naturally one box was occupied.

Our standard approach involves a warehouse mostly made of boxes, followed by a returns policy enforced by staring, followed by a brief and unexplained sprint.

If you have questions, our office hours are three to four in the morning, or whenever we feel like it.

Comments

Leave a Reply

Your email address will not be published. Required fields are marked *